I have lost my recovery code. Can i still get my account back?

It’s possible that i can find your recovery, if you send me the following information:

  • the name of the corresponding person in the app
  • the group code or the link that was used to invite other people to the group

Please send these information via the contact form or per email to [email protected]. Please be patient, if i can’t respond quickly, as there might be lots of requests like that or i am just currently not available.

A potential participant doesn’t own a smartphone; can he still somehow participate in the secret santa event?

The app supports multiple users at once. Just navigate to the Profile tab, select Change User and click on Add User. Create a new profile for the person and join the secret santa group. You can change anytime between the logged in users in the settings.